Feb 28, 2024 - March 1,2024 • St. Petersburg, FL
INNOVATING THE FURNITURE CUSTOMER EXPERIENCE
3D COMMERCE SUMMIT
PRESENTERS
Jill Brown Thomas
Senior Director of Digital Commerce
La-Z-Boy
Lorna Jean Marcuzzo
Senior Digital Product Manager
MillerKnoll
3:30pm–5:30pm
Registration and Welcome Reception @ Fred's Cellar, Vinoy Plaza Level
Registration and Welcome Reception @ Fred's Cellar, Vinoy Plaza Level
SESSIONS
FEB 28
Welcome Dinner @ The James Museum, 150 Central Ave.
Welcome Dinner @ The James Museum, 150 Central Ave.
6:00pm–8:30pm
Drinks and Socialize
Drinks and Socialize
8:30pm–10:00pm
FEB 29 - Mirror Lake Meeting Room C/D
Welcome by Beck Besecker
Innovating with 3D: Getting Ready for 2024 and Beyond
Welcome by Beck Besecker
CEO, and Co-Founder 3D Cloud by Marxent
CEO and Co-Founder, 3D Cloud by Marxent
Innovating with 3D: Getting Ready for 2024 and Beyond
Beck Besecker
Beck Besecker, CEO, and Co-Founder, 3D Cloud by Marxent
Coffee Break
Coffee Break
10:00am–10:15am
10:15am–11:00am
11:05am–12:00pm
Coffee Break
Coffee Break
1:55pm–2:15pm
2:15pm–3:00pm
Breakfast
Breakfast
8:00am–8:45am
Coffee Break
Coffee Break
3:00pm–3:15pm
3:15pm–5:00pm
Break
Break
5:00pm–6:00pm
Dinner @ St. Petersburg Yacht Club, 11 Central Ave.
Dinner @ St. Petersburg Yacht Club, 11 Central Ave.
6:30pm–9:30pm
8:45am–10:00am
8:45am–9:50am
8:45am–9:50am
MAR 1 - Mirror Lake Meeting Room C/D
8:45am–9:00am
8:45am–9:50am
9:00am–10:30am
Breakfast
Breakfast
Welcome by Beck Besecker
Welcome by Beck Besecker
8:00am–8:45am
10:45am–11:00am
Send Off
Send Off
The Hybrid Customer Journey
Ryan Roche, Director of Product Management
Ryan Roche, Director of Product Management
The Hybrid Customer Journey
Panel: Hybrid Customer Journey - Making the Most of Every Interaction
Lorna Jean Marcuzzo of MillerKnoll/DWR, Jill Brown-Thomas of La-Z-Boy, and Katharine Martin of Raymour & Flanigan discuss the changing customer journey.
Furniture industry experts will discuss online/in-store tools, AR, attribution, and the customer journey.
Panel: Hybrid Customer Journey - Making the Most of Every Interaction
Lorna Jean Marcuzzo of MillerKnoll/DWR, Jill Brown-Thomas of La-Z-Boy, and Katharine Martin of Raymour & Flanigan discuss the changing customer journey.
with Jill Brown-Thomas
12:00pm–1:00pm
Lunch
Lunch
Panel: Future of 3D Content - Collaborating with Manufacturers
John White, CIO of Dorel Home, Melissa Jungers, Content Manager for Flexsteel, and Dustin Behr, IT Application Developer Manager for HOM Furniture discuss building a bridge between furniture retailers and manufacturers to help reduce costs and improve 3D content utilization.
Panel: Future of 3D Content - Collaborating with Manufacturers
John White, CIO of Dorel Home, Melissa Jungers, Content Manager for Flexsteel, and Dustin Behr, IT Application Developer Manager for HOM Furniture discuss building a bridge between furniture retailers and manufacturers to help reduce costs and improve 3D content utilization.
Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D, AI, and Robots.
Shark Tank Interactive Workshop
Shark Tank Interactive Workshop
Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D and AI.
Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D, AI, and Robots.
Shark Tank Interactive Workshop
8:45am–9:50am
Optional Group Events - Meet at Vinoy Lobby
Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete
Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete
Optional Group Events - Meet at Vinoy Lobby
11:00am–5:00pm
8:45am–9:50pm
Furniture industry experts will discuss building a bridge between furniture retailers and manufacturers to help reduce content costs and improve 3D Content utilization.
Vince Kilian
Beck Besecker
Ryan Roche
Executive Director
3D Cloud™ by Marxent
CEO and Co-Founder
3D Cloud™ by Marxent
Director of Product Management
3D Cloud™ by Marxent
The Future of 3D Content - AI and 3D Content
Vince Kilian, Executive Director - Home & Office
Ryan Roche, Director of Product Management
The Hybrid Customer Journey
1:00pm–1:55pm
Workshop: Customer Journey Mapping - Mapping the Future
Ad Hoc Customer Journey Mapping for What's Ahead
Ryan Roche, Director of Product Management
The Hybrid Customer Journey
9:00am–10:30am
Melissa Jungers
3D Content Manager
Flexsteel
John White
Chief Information Officer
Dorel Home
MAR 1 - Mirror Lake Meeting Room C/D
8:45am–9:00am
8:45am–9:50am
Workshop: Customer Journey Mapping - Mapping the Future
Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete
Ad Hoc Customer Journey Mapping for What's Ahead
1:00pm–1:55pm
The Hybrid Customer Journey
Ryan Roche, Director of Product Management
Vince Kilian, Executive Director - Home & Office
The Future of 3D Content - AI and 3D Content
FEB 29 - Mirror Lake Meeting Room C/D
Dustin Behr
IT Application Developer Manager
HOM Furniture