Feb 28, 2024 - March 1,2024  •  St. Petersburg, FL

INNOVATING THE FURNITURE CUSTOMER EXPERIENCE

3D COMMERCE SUMMIT

PRESENTERS

Jill Brown Thomas

Senior Director of Digital Commerce

La-Z-Boy

Lorna Jean Marcuzzo

Senior Digital Product Manager

MillerKnoll

3:30pm–5:30pm

Registration and Welcome Reception @ Fred's Cellar, Vinoy Plaza Level

Registration and Welcome Reception @ Fred's Cellar, Vinoy Plaza Level

SESSIONS

FEB 28

Welcome Dinner @ The James Museum, 150 Central Ave.

Welcome Dinner @ The James Museum, 150 Central Ave.

6:00pm–8:30pm

Drinks and Socialize

Drinks and Socialize

8:30pm–10:00pm

FEB 29 - Mirror Lake Meeting Room C/D

Welcome by Beck Besecker

Innovating with 3D: Getting Ready for 2024 and Beyond

Welcome by Beck Besecker

CEO, and Co-Founder 3D Cloud by Marxent

CEO and Co-Founder, 3D Cloud by Marxent

Innovating with 3D: Getting Ready for 2024 and Beyond

Beck Besecker

Beck Besecker, CEO, and Co-Founder, 3D Cloud by Marxent

Coffee Break

Coffee Break

10:00am–10:15am

10:15am–11:00am

11:05am–12:00pm

Coffee Break

Coffee Break

1:55pm–2:15pm

2:15pm–3:00pm

Breakfast

Breakfast

8:00am–8:45am

Coffee Break

Coffee Break

3:00pm–3:15pm

3:15pm–5:00pm

Break

Break

5:00pm–6:00pm

Dinner @ St. Petersburg Yacht Club, 11 Central Ave.

Dinner @ St. Petersburg Yacht Club, 11 Central Ave.

6:30pm–9:30pm

8:45am–10:00am

8:45am–9:50am

8:45am–9:50am

MAR 1 - Mirror Lake Meeting Room C/D

8:45am–9:00am

8:45am–9:50am

9:00am–10:30am

Breakfast

Breakfast

Welcome by Beck Besecker

Welcome by Beck Besecker

8:00am–8:45am

10:45am–11:00am

Send Off

Send Off

The Hybrid Customer Journey

Ryan Roche, Director of Product Management

Ryan Roche, Director of Product Management

The Hybrid Customer Journey

Panel: Hybrid Customer Journey - Making the Most of Every Interaction

Lorna Jean Marcuzzo of MillerKnoll/DWR, Jill Brown-Thomas of La-Z-Boy, and Katharine Martin of Raymour & Flanigan discuss the changing customer journey.

Furniture industry experts will discuss online/in-store tools, AR, attribution, and the customer journey.

Panel: Hybrid Customer Journey - Making the Most of Every Interaction

Lorna Jean Marcuzzo of MillerKnoll/DWR, Jill Brown-Thomas of La-Z-Boy, and Katharine Martin of Raymour & Flanigan discuss the changing customer journey.

with Jill Brown-Thomas

12:00pm–1:00pm

Lunch

Lunch

Panel: Future of 3D Content - Collaborating with Manufacturers

John White, CIO of Dorel Home, Melissa Jungers, Content Manager for Flexsteel, and Dustin Behr, IT Application Developer Manager for HOM Furniture discuss building a bridge between furniture retailers and manufacturers to help reduce costs and improve 3D content utilization.

Panel: Future of 3D Content - Collaborating with Manufacturers

John White, CIO of Dorel Home, Melissa Jungers, Content Manager for Flexsteel, and Dustin Behr, IT Application Developer Manager for HOM Furniture discuss building a bridge between furniture retailers and manufacturers to help reduce costs and improve 3D content utilization.

Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D, AI, and Robots.

Shark Tank Interactive Workshop

Shark Tank Interactive Workshop

Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D and AI.

Attendees will break out into teams and compete to dream up the best next-generation furniture shopping experiences with 3D, AI, and Robots.

Shark Tank Interactive Workshop

8:45am–9:50am

Optional Group Events - Meet at Vinoy Lobby

Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete

Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete

Optional Group Events - Meet at Vinoy Lobby

11:00am–5:00pm

8:45am–9:50pm

Furniture industry experts will discuss building a bridge between furniture retailers and manufacturers to help reduce content costs and improve 3D Content utilization.

Vince Kilian

Beck Besecker

Ryan Roche

Executive Director

3D Cloud™ by Marxent

CEO and Co-Founder

3D Cloud™ by Marxent

Director of Product Management

3D Cloud™ by Marxent

The Future of 3D Content - AI and 3D Content

Vince Kilian, Executive Director - Home & Office

Ryan Roche, Director of Product Management

The Hybrid Customer Journey

1:00pm–1:55pm

Workshop: Customer Journey Mapping - Mapping the Future

Ad Hoc Customer Journey Mapping for What's Ahead

Ryan Roche, Director of Product Management

The Hybrid Customer Journey

9:00am–10:30am

Melissa Jungers

3D Content Manager

Flexsteel

John White

Chief Information Officer

Dorel Home

MAR 1 - Mirror Lake Meeting Room C/D

8:45am–9:00am

8:45am–9:50am

Workshop: Customer Journey Mapping - Mapping the Future

Golfing, Women in 3D Tiki Boat, and other fun activities in St. Pete

Ad Hoc Customer Journey Mapping for What's Ahead

1:00pm–1:55pm

The Hybrid Customer Journey

Ryan Roche, Director of Product Management

Vince Kilian, Executive Director - Home & Office

The Future of 3D Content - AI and 3D Content

FEB 29 - Mirror Lake Meeting Room C/D

Dustin Behr

IT Application Developer Manager

HOM Furniture